Insights to the benefits realized and lessons learned from our PMO roadmap journey. Eight steps we undertook to establish a PMO roadmap and. Critical success factors for establishing a PMO roadmap. Strong leadership, vertical and horizontal support, and engagement were pivotal for the direction we set for success. Understanding the current state was key to knowing where to go, how to get there, and how much change the organization could tolerate before meeting its breaking point.įrom a baseline of urgent needs, the journey for improvements commenced, but not without obstacles and conflicting priorities. We had a vision to make our PMO great again, and to make this happen, an improvement plan was needed to reach that vision. 
Over the past 18 months, Fonterra's PMO has been through a paradigm shift.
In the world of the project management office (PMO), strategic thinking is not enough-agility and adaptability are crucial for the overall survival and sustainable growth of modern-day PMOs.
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